7 evidence-based principles based on the law and what research tells us works best to support young people.

Young people, parents and carers must have access to the information they need

On the basis of the research and engagement conducted, there is consistent evidence that positive transitions are characterised by – amongst other things – the provision of clear and accessible information.
— National Transitions Strategy for Young Disabled People

The Principle

Young people, parents and carers must have access to the information they need
Why this Principle matters

Young people have a right to a good and positive transition, and this sometimes means navigating a range of resources, legislation and policy. Access to the right information is important and a right for children and young people as well as those with disabilities.

We know that parents and carers do not often have access to the information they need or know about support available to them. Where this information is available, it is not always in the right format to support young people’s inclusion in the transition process.  

With clear and accessible information, young people and their carers feel more informed and aware of their entitlements to ensure their voices are heard and decisions are made with them.

— Young person
What this Principle can look like

Good practice means:

  • Young people, parents and carers tell us that they know what they are entitled to, and who should be involved during the transitions process.
  • Young people tell us they know what their rights are and that they understand all the information that is available to them.
  • Young people, parents and carers tell us they have the information they need about available options and support
  • Professionals tell us they are confident in using inclusive communication.

To achieve this:

  1. Clearly state what young people are entitled to during transitions
  1. Show what support is available
  1. Be inclusive of different communication needs
  1. Use common and agreed language during the transitions process
1. Clearly state what young people are entitled to during transitions

Young people, parents and carers should have access to information stating what support they are entitled to and what they can expect during the transition process. For example, this could be a transition plan, opportunities to meet with school partners, advocacy or third sector support.  

The information provided should also include the options that are available to young people, parents and carers who are dissatisfied with the transition planning process or outcome.  This may include complaints processes, legal advice or mediation to ensure that rights are being respected and upheld.  

1. Clearly state what young people are entitled to during transitions

Young people, parents and carers should have access to information stating what support they are entitled to and what they can expect during the transition process. For example, this could be a transition plan, opportunities to meet with school partners, advocacy or third sector support.  

The information provided should also include the options that are available to young people, parents and carers who are dissatisfied with the transition planning process or outcome.  This may include complaints processes, legal advice or mediation to ensure that rights are being respected and upheld.  

1. Clearly state what young people are entitled to during transitions

Young people, parents and carers should have access to information stating what support they are entitled to and what they can expect during the transition process. For example, this could be a transition plan, opportunities to meet with school partners, advocacy or third sector support.  

The information provided should also include the options that are available to young people, parents and carers who are dissatisfied with the transition planning process or outcome.  This may include complaints processes, legal advice or mediation to ensure that rights are being respected and upheld.  

1. Clearly state what young people are entitled to during transitions

Young people, parents and carers should have access to information stating what support they are entitled to and what they can expect during the transition process. For example, this could be a transition plan, opportunities to meet with school partners, advocacy or third sector support.  

The information provided should also include the options that are available to young people, parents and carers who are dissatisfied with the transition planning process or outcome.  This may include complaints processes, legal advice or mediation to ensure that rights are being respected and upheld.  

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